Customer story · Commercial interiors

Smarter office security for Svengali Designs

How Svengali Designs Ltd worked with Linx Networks Ltd to introduce Luchismart cloud-based access control, strengthen workplace security and simplify access for employees, contractors and visitors.

Svengali Designs Ltd Luchismart access control case study
Cloud access · Guest access · Audit visibility
OrganisationSvengali Designs Ltd
Implementation partnerLinx Networks Ltd
SolutionLuchismart Cloud-Based Access Control
Svengali Designs Ltd organisation image
Project overview

Access management built around a modern design workplace

Svengali Designs Ltd is an interior design firm specialising in high-end residential and commercial projects. The company sought to modernise office security and make access management more efficient.

Working with Linx Networks Ltd and using Luchismart Cloud-Based Access Control, Svengali Designs implemented a connected access system intended to improve security, support daily operations and create a smoother experience for employees and visitors.

Operating environment

A 10,000-square-foot headquarters with 150 employees and regular visits from high-profile clients and contractors.

The challenge

Addressing the gaps in traditional access control

Svengali Designs needed an approach that could accommodate different user groups while supporting confidentiality, safety and accountability.

Challenges identified

  • An outdated keycard system that was vulnerable to loss and misuse.
  • Difficulty managing temporary access for contractors and guests.
  • Limited integration with existing digital workflows.
  • Restricted visibility into access logs, making audits and incident investigations more difficult.

Solution direction

  • Move to cloud-based access control for more manageable access administration.
  • Support mobile and biometric access methods
  • Make access activity easier to review through detailed logs.
  • Provide flexible configuration options to accommodate changing security requirements.
Reported outcomes

Improving security, efficiency and oversight

Enhanced security

improved incident response and reduced risks associated with lost or stolen keys through biometric and mobile access options.

Operational efficiency

Access administration was simplified, with the case study reporting savings of more than 20 administrative hours per month. Contractor and guest access was also streamlined.

Scalability and flexibility

Scalable for future expansion, with configuration options to accommodate evolving security needs.

Improved compliance support

Detailed access logs supported security oversight and helped make audit preparation and compliance checks easier.

“Partnering with Linx Networks Ltd and leveraging the Luchismart Cloud-Based Access Control product has been a game-changer for Svengali Designs. Their smart access control system not only addressed our security challenges but also enhanced our operational workflows. The team’s professionalism and expertise were evident throughout the project. We now have a future-proof system that aligns with our innovative spirit.”
— Cynthia, Procurement Manager/Officer
Lessons and next steps

Building on a connected access foundation

The project highlights the value of involving stakeholders early and continuing to review system performance after deployment.

Lessons learned

  • Early stakeholder engagement helped support smooth adoption.
  • Continuous monitoring and feedback loops helped enhance system performance after implementation.

Future outlook

Svengali Designs plans to expand the system to satellite offices and explore advanced capabilities such as AI-driven access analytics and facial recognition technology.

Make access control work smarter for your business

Explore how Luchismart, implemented with Linx Networks Ltd, can help your organisation manage access, support security and improve operational visibility.

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