Luchismart Prop+ is Nigeria’s leading AI-powered property and real estate management software designed for landlords, developers, estate managers, and facility managers. Whether you manage a single building, an estate, or multiple properties across Nigeria and Africa, Prop+ helps you simplify operations, boost revenue, and deliver a better living experience for your tenants.

Key Benefits

Luchismart AI Chatbot
Automates tenant requests and admin tasks — saving up to 40% of management time.
Integration with EstatePlus
Seamlessly connects Prop+ with EstatePlus smart boom barrier for automated access and payment control.
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Core Features

Access & Visitor Management

Integrates with EstatePlus & Luchismart Access to issue QR passes, guest invites, and real-time access logs.

Automated Billing & Service Charge Reconciliation

Generate invoices, accept local payment methods (Naira), reconcile receipts and produce statements for residents and accountants.

Maintenance & Vendor Management

Residents log issues; managers assign vendors, track SLAs and close work orders with audit trail.

Resident Engagement & AI Chatbot

Luchismart AI Chatbot automates onboarding, answers queries, sends reminders, triages maintenance and issues guest passes on demand.

Real Estate Workflow Management

Manage multiple estates efficiently: file storage, e-signatures, invoicing, receipts, tenant management, and workflow automation for all properties.

Luchismart AI Chatbot — Tenant Support & Onboarding

The AI Chatbot reduces admin load and speeds up tenant onboarding by automating KYC collection, profile creation, answering routine queries and sending payment reminders. It escalates to human agents when required and records full conversation history for audits.

  • 24/7 tenant support (payments, gate passes, amenities info)
  • Automated onboarding: KYC upload, lease capture, permission assignment
  • Payment reminders & friendly follow-ups
  • Maintenance triage and automatic work ticket creation

Learn more about the AI Chatbot

Automated Collections & Conditional Access Control

When estates enable automated collections, Prop+ invoices and tracks service charge payments, the AI Chatbot sends reminders, and — subject to estate policy — Prop+ can suspend or limit vehicle/visitor access through EstatePlus/Luchismart Access for defaulting accounts until balances are settled.

Seamless Collections

Automated invoices with payment links, recurring billing and reconciliation reduce manual chasing and increase on-time payments.

Enforced Compliance

Conditional access suspension is configurable (thresholds, grace-periods) and triggers only after automated reminders are sent.

Transparent Audit Trail

Every invoice, reminder, and access change is logged with timestamps and the responsible admin for accounting and resident dispute resolution.

Example: After enabling automated billing + conditional access, Royal Gardens Estate improved on-time collection by 25% and reduced gate checks by 60% in 3 months.

How Prop+ Works — Quick Flow

  1. Onboard estate and residents (KYC captured). AI Chatbot assists residents in onboarding.
  2. Configure billing cycles, grace periods and suspension rules in the estate policy.
  3. System issues invoices and sends automated reminders (Chatbot + SMS/Email).
  4. If unpaid after defined thresholds, system applies conditional access rules via EstatePlus/Luchismart Access (as configured).
  5. Resident pays via payment link; Prop+ restores access automatically and logs all events.

Prop+ vs Generic Property Software

Feature Prop+ Generic PMS
Boom Gate Integration✅ EstatePlus❌ Rare
Automated Service Charges✅ Yes❌ Often manual
AI Tenant Support✅ Built-in❌ Rare
Conditional Access Suspension✅ Policy-driven❌ No

Success Stories

Royal Gardens Estate, Lagos

Combined Prop+ + EstatePlus + AI Chatbot onboarding increased timely payments by 25% in 90 days and drastically reduced manual gate checks.

Emerald Hills Estate, Abuja

Automated maintenance triage and vendor coordination reduced turnarounds by 40% and cut unnecessary vendor dispatches by 30%.

Pricing & Trial

Flexible plans for single or multi-estate management. Start with a 30-day free trial — no credit card required.

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Compliance & Resident Safeguards

Policy-driven enforcement: Access suspension is only applied when estate managers enable it and set thresholds (e.g., 30 days overdue). Residents receive multiple automated reminders before any action.

NDPR & Data Security: Prop+ uses encrypted storage, secure audit logs and maintains KYC records consistent with NDPR requirements.

Appeal & Restoration: Residents can settle dues or open a dispute via the AI Chatbot or manager interface; access is restored immediately upon cleared payment or approved appeal.

F.A.Q

Frequently Asked Questions