Understand your platform
Get familiar with the relevant Luchismart dashboards, core controls and day-to-day administrative tasks.
Book a Luchismart onboarding session to help your administrators understand the platform, configure everyday workflows and confidently manage access across your organisation or property portfolio.

Use your session to build a clear understanding of the tools and processes relevant to your deployment.
Get familiar with the relevant Luchismart dashboards, core controls and day-to-day administrative tasks.
Review user administration, access permissions and the processes your team uses to manage authorised entry.
Discuss practical operating workflows, reporting needs and how your team can use the system consistently.
Learn where to find relevant activity records and reports to support routine operational oversight.
Align administrators and relevant team members on responsibilities, processes and the next steps after training.
Where applicable to your deployment, discuss Luchismart software, compatible hardware and connected property workflows.
Contact our onboarding team with a few details so the session can be aligned with your needs.
Email the onboarding team and mention your organisation, the Luchismart solution you use and the training you need.
Work with the team to agree on a session time and identify the administrators or users who should attend.
Join the arranged session, ask questions relevant to your deployment and agree on practical next steps for your team.
Ask the onboarding team about relevant mobile workflows and the Luchismart GO App for your deployment.
Send a request to the Luchismart onboarding team. Include your preferred dates and a short description of what your team wants to learn.
Use the email below to request a session and coordinate scheduling.
Onboarding@luchismart.comEmail to book Suggested details: organisation or property name, solution in use, number and roles of attendees, topics to cover and preferred dates. Session timing is confirmed by the onboarding team.Visit the relevant solution page to familiarise yourself with the platform before your session.
Contact our team to arrange administrator onboarding tailored to your deployment and operational goals.
Request an onboarding session ↗